Return And Exchange Policy

At ANDAAZ-E-PEHNAWA, your satisfaction is our top priority. Here’s a quick guide to our return and exchange policy:

- Exchanges are only accepted if you receive a wrong or damaged item.
- The item must be unworn, unused, with tags, and in the original packaging.
- Please retain your receipt or proof of purchase.

 Initiating a Return

- Contact us at info@andaaz-e-pehnawa.com to start the return process.
- Follow the instructions provided for returning your item.

 Sale Items

- Items sold at discounted prices are also eligible for return or exchange.

 Damages and Issues

- Inspect your order upon arrival.
- Contact us immediately if you receive defective, damaged, or incorrect items.

 Non-Returnable Items

- Customized stitching, express stitching, and shipping charges are non-returnable.
- Sale items and gift cards cannot be returned.
- International orders are non-returnable.

Exchanges

- For a quicker exchange, return the item, and we will process the exchange upon receipt.

 Refunds

- Refunds are not standard, but cancellations within a day may be considered.
- You can expect automatic refunds to your original payment method within 10 business days. If it takes longer than 15 business days, please contact us at info@andaaz-e-pehnawa.com.

Your satisfaction is important to us. If you have any questions, feel free to reach out to us at info@andaaz-e-pehnawa.com.